‘OUR SERVICES’ page Example 1
While we always provide personal care and attention when it comes to the individual residential customer, we are still large enough to deal with sizeable contracts. The bulk of our commercial window cleaning work is for (select from the following - schools, shops, office buildings, hotels, restaurants, nursing homes, leisure centres, colleges, local authorities)
- Residential window cleaning
We run a professional window cleaning business and customer satisfaction is our main priority. The price we agree with you is for the cleaning of the glass and the window sills. We will do our very best to come as often as you want us to. To make that possible the windows will be cleaned at the interval agreed upon regardless of the weather.
Obviously window cleaning is our main service, however, the services shown listed below can also be requested by the customer.
(If water fed pole system used)
Cleaning of the frames is included at no extra using our water fed pole system. (If traditional method used)
Cleaning of the frames can be arranged for a small extra charge at a frequency that you require. Usually every three or four months is sufficient to keep them clean, although you can request to have them cleaned more frequently.
If and when required we can also clean fascia boards and soffits or any difficult to reach plastic cladding using our high reach water fed pole system. Please ask for a quote.
We can also clear out your gutters as and when you need them to be done at an extra charge.
Upon your request we can clean the exterior glass of your conservatory at specified intervals or as a one-off clean when asked to do so Example 2 Good customer service is essential for any business to succeed.
(Your business name) are aware of this and have clear and simple aims:
To arrive on a job at the agreed time.
To conscientiously carry out every job with dilligence and care.
To minimize any potential hazards and risks by carrying out every task in harmony with current Health and Safety standards.
To leave every job with the customer’s total approval and satisfaction.
By taking pride in meeting these aims we ensure that our reputation remains as clean as our windows!
We rarely, if ever receive complaints. However, if you as a customer are not entirely happy with our work, we guarantee to return promptly and correct the problem.
Cleaning can be arranged daily, weekly, fortnightly, monthly, semi-monthly or whatever best suits your needs.
Example 3
‘FREQUENTLY ASKED QUESTIONS’ page Example (please add your own answers if this page is required)
1. How often do you call? (your answer here) 2. What happens if I’m not in to pay? (your answer here) 3. Do you clean the window sills? (your answer here) 4. Can you clean the windows above my conservatory? (your answer here) 5. Do you have liability insurance? (your answer here) 6. What method do you use to clean my windows? (your answer here) 7. Do you provide online payment via credit card? (your answer here)
(Add any other questions that you want to answer for your customer’s convenience)
Example 4 The methods we use.... (Traditional window cleaning)
We are proud to continue using traditional cleaning methods which our customers are always pleased with. In some cases we are happy to use extension poles for awkward places and privacy where necessary. (Water fed pole cleaning) We have invested in a water fed pole system which uses pure water for cleaning windows and leaving them streak free. Other benefits of the Water Fed Pole System include...
- Operators work safely from the ground.
- The extendable water fed pole eliminates the need for ladders
- The Wfp system reaches previously inaccessible windows with ease.
- It can clean windows, upvc frames, sills, paneling, canopies and fascia to a spot free finish.
- It’s environmentally friendly. No detergents or chemicals are used.
- The Wfp system easily reaches windows over lawns and flower beds.
- It conveniently reduces noise disturbance and maintains privacy
- The windows generally stay cleaner for a longer period of time
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